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Terms and Conditions

Payment Method

Credit Card, VISA Electron and PayPal
We accept the following credit cards:
Eurocard/Mastercard
Visa


Delivery Costs
£5.95 Postage & Packing for orders below £150.00
Free Postage & Packing for orders over £150.00


Prices
All prices are in GBP and do not include VAT or custom fee, which occur on orders larger than £135.00, because the products are send from Germany.


Delivery Information

Delivery
Your products are typically shipped within 1 business day of placing your order. Please allow 2-3 days for your order to be delivered.

Receipt of Damaged Products
Please let us know within 3 days of receipt if the products have been damaged in transit. You should return the products to us and we will either give you a full refund or replace the products.



Revocation

Right of revocation

You have the right to revoke this contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which you, or a third party designated by you but who is not the carrier, took possession of the goods. In order to exercise your right of revocation, it is imperative that you inform us

Alexander Barbara
Gerhart-Hauptmann-Str. 43
51379 Leverkusen
Germany
Email: info@jerky-house.com

of your decision to revoke this contract by sending us an unequivocal declaration (e.g. by letter sent by post, by fax or by email). You can also use the enclosed sample form of revocation, which is not obligatory however.

To comply with the revocation period it is sufficient to send off the notification of exercise of your revocation right before the end of the revocation period.


Consequences of revocation

If you revoke this contract, we will return to you all payments which we received from you (excluding complete shipping costs for dispatch and return, if the products have already been send out to you), immediately and at the latest within 14 days from the day on which we received your notification of revocation of this contract. For repayment, we will use the same method of payment which you used for the original transaction, unless we agreed expressly on something different with you. If the order has been paid via PayPal we charge a 10% fee of the order amount for the repayment.

We may refuse repayment until we have received the return goods or you have supplied us with proof that you have returned the goods, whichever is the earlier.

You are obliged to return or hand over to us all goods immediately but no later than 14 days after the day on which you notified us of the revocation of this contract. The period is deemed satisfied when you return the goods before expiry of the period of 14 days.

We will not bear the direct costs of returning the goods.

You are only obliged to cover any loss of value of the goods if this loss of value is attributable to your improper handling determined after an examination of the condition, properties and functioning of the goods.


Exclusion or premature expiration of the right of revocation

The right of revocation shall not be exist with contracts

• for the delivery of goods which are not preassembled and for whose production the purchaser's individual selection or determination is decisive for its production, or which are clearly customised to the personal requirements of the purchaser, • for the delivery of goods which can perish quickly or whose expiry date would be quickly exceeded,

• for the delivery of alcoholic beverages whose price was agreed upon conclusion of contract but which can only be delivered 30 days after conclusion of contract at the earliest and whose current value is dependent on market fluctuations over which the company has no influence,

• for the delivery of newspapers, journals or magazines with the exception of subscription contracts.


Revocation form

(If you want to revoke the contract, then please complete this form and return it to us.)

To
Alexander Barbara, Gerhart-Hauptmann-Str. 43, Germany, info@jerky-house.com

I/we (*) hereby revoke the contract concluded for the purchase of the following items (*)/for the performance of the following services(*):

Ordered on (*)/received on (*)

Name of user

Address of user

Signature of user (only with message on paper)

Date

_____________________________
(*) delete as applicable


Online dispute resolution
Online Dispute Resolution in accordance with Article 14, Section 1 ODR-VO: The European Commission is providing a platform for online dispute resolution (OS), that you can reach under http://ec.europa.eu/consumers/odr/.


Owner of shop
Address:
Alexander Barbara
Gerhart-Hauptmann-Str. 43
D-51379 Leverkusen

Email: info@jerky-house.com

VAT number: DE215688973